{"id":34507,"date":"2020-02-07T12:58:10","date_gmt":"2020-02-07T11:58:10","guid":{"rendered":"http:\/\/astrid.serverhotell.net\/fragor-och-svar\/"},"modified":"2023-04-21T09:35:00","modified_gmt":"2023-04-21T07:35:00","slug":"q_and_a","status":"publish","type":"page","link":"https:\/\/www.alvold.sultandev.se\/en\/q_and_a\/","title":{"rendered":"Commonly asked questions"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"effect_character_template.php","meta":{"footnotes":""},"better_featured_image":null,"acf":{"vanligt_sidhuvud_eller_revolution_slider":true,"valj_video_eller_bild":true,"hero_bild":32987,"innehallsmoduler":[{"acf_fc_layout":"symboler","grupper":"info"},{"acf_fc_layout":"biljetter_och_priser","rubrik":"Commonly asked questions","bakgrundsfarg":"Bl\u00e5","kategoriknapp":[{"aktiv":true,"kategori_id":"entre","rubrik":"Entrance","underrubrik":""},{"aktiv":false,"kategori_id":"serviceochtillganglighet","rubrik":"Service & Accessibility","underrubrik":""},{"aktiv":false,"kategori_id":"teater","rubrik":"Theater","underrubrik":""},{"aktiv":false,"kategori_id":"boende","rubrik":"Accommodation","underrubrik":""},{"aktiv":false,"kategori_id":"matochdryck","rubrik":"Food and drinks","underrubrik":""},{"aktiv":false,"kategori_id":"ovrigt","rubrik":"Other questions","underrubrik":""}],"sasonger":[{"kategori_id":"entre","seasonName":"Entre","seasonLength":"","sasongstext":"","lagg_till_knapp_i_botten":false,"lank":"","lanktext":"","anvand_vita_boxar":true,"prisgrupp":[{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Do I have to pay extra to watch the theatre performances?<\/strong><\/p>\n

No, all theatre performances during the day are included in the admission.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

We won\u2019t arrive until 2 pm and the park closes at 6 pm, can we buy half-day tickets?<\/strong><\/p>\n

Astrid Lindgren\u2019s World only sells full-day tickets.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Can I go out to the car park and back in without having to pay again?<\/strong><\/p>\n

\n
\n

Yes absolutely. Talk to the staff in the Information and they will help you get a ticket for readmission.<\/p>\n<\/div>\n<\/div>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

If I\u2019m in the park and have bought a one-day ticket but change my mind and want to go one more day, can the ticket be upgraded?<\/strong><\/p>\n

Yes, between 3 pm and 4:30 pm you can take your tickets and receipt to the ticket booth outside the entrance. Then you can upgrade your ticket and pay the difference.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are there carts for hire?<\/strong><\/p>\n

Yes, carts can be hired at the Information inside the entrance. The carts cost 50 SEK\/day.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""}],"fritext":"","fullbreddsbild":false},{"kategori_id":"serviceochtillganglighet","seasonName":" Service and Accessibility","seasonLength":"","sasongstext":"","lagg_till_knapp_i_botten":false,"lank":"","lanktext":"","anvand_vita_boxar":true,"prisgrupp":[{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are dogs allowed in the park?<\/strong><\/p>\n

Yes, as long as they are on a lead and don\u2019t disturb the other guests. Dogs are not welcome in the buildings or in the outdoor seating of the restaurants however, in consideration of guests with allergies. Many of our performances include animals so it may be a good idea not to sit right at the front in the audience.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Is the whole park accessible by wheelchair?<\/strong><\/p>\n

\n
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As good as all the park is accessible to wheelchair users. To see where you can go by wheelchair, read our access information on\u00a0Equality\u2019s\u00a0website<\/strong><\/a>.<\/strong><\/p>\n<\/div>\n<\/div>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/plan_your_visit\/accessibility\/","oppna_i_nytt_fonster":false,"lanktext":"L\u00e4s mer h\u00e4r"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

My child needs a personal carer. Can I go in free as a personal carer?<\/strong><\/p>\n

Yes, if you as a parent are employed as a personal carer and can show a valid personal carer certificate. A valid personal carer certificate is issued with the personal details of both the personal carer and the disabled person. If there is a special certificate on which a doctor has added that the person concerned needs constant supervision for activities such as park visits, we can give free personal carer admission to a parent without a certificate. The personal carer\u2019s free ticket is collected from the ticket booths outside the entrance.<\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/plan_your_visit\/accessibility\/","oppna_i_nytt_fonster":false,"lanktext":" Read more here about what applies to personal carer"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are there hearing loops?<\/strong><\/p>\n

Yes, the Information has a number of portable hearing loops in Swedish that are to borrow if you have impaired hearing. The system is wireless with a receiver and a personal hearing loop that you wear around your neck, or alternatively in a pair of headphones. You then choose on the receiver which theatre setting you want to listen to. If, for example, you want to listen to the performance \u2018Sj\u00f6r\u00f6varfabbes j\u00e4nta\u2019 with Pippi Longstocking in Villekulla Cottage you have to be in that setting to get good reception.<\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/planera-ditt-besok\/tillganglighet\/","oppna_i_nytt_fonster":false,"lanktext":"L\u00e4s mer om h\u00f6rselslingor h\u00e4r"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are there rooms for breastfeeding babies in the park?<\/strong><\/p>\n

There is a breastfeeding room inside the entrance. It also has a baby changing table.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

\u00a0Can I take a pushchair everywhere in the park?<\/strong><\/p>\n

Yes, except for the spectator seats for the theatre settings, but there are places where you can park your pushchair or cart. Don\u2019t leave valuables in parked pushchairs and carts.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

What happens to lost items?<\/strong><\/p>\n

Ask about lost items in the Information by the entrance. We collect all items we find there. If the item has not yet been found, we will take the details and telephone number of the guest, whereby the Information will contact you when the item is found.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

What happens if I lose my child?<\/strong><\/p>\n

If you should lose your child, the staff will be happy to help you look for him or her. The staff will take your name, telephone number and details about the child and then make a general call on the communication radio so that all the staff can help you look. We look for children quickly and efficiently.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Vi kommer med t\u00e5g kl. 10 och ska sova i stuga, men var ska vi g\u00f6ra av packningen n\u00e4r vi inte f\u00e5r stugan f\u00f6rr\u00e4n kl. 15:30?<\/strong><\/p>\n

Packningen kan med f\u00f6rdel l\u00e4mnas in i Informationen, innanf\u00f6r entr\u00e9n. D\u00e4r finns en bemannad f\u00f6rvaring f\u00f6r packning och v\u00e4rdesaker.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

We are arriving by train at 10 am and are going to stay in a cottage. What should we do with our luggage as we can\u2019t access our cottage until 3:30 pm?<\/strong><\/p>\n

The luggage can be left in the Information inside the entrance. There is also and storage area for luggage and valuables.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are there name wristbands for children?<\/strong><\/p>\n

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Yes, inside and outside the entrance there are wristbands on which you can write your child\u2019s name and your telephone number.<\/p>\n<\/div>\n<\/div>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""}],"fritext":"","fullbreddsbild":false},{"kategori_id":"teater","seasonName":"Teater","seasonLength":"","sasongstext":"","lagg_till_knapp_i_botten":false,"lank":"","lanktext":"","anvand_vita_boxar":true,"prisgrupp":[{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Kommer Ni erbjuda teckentolkning av ert dagsprogram vid n\u00e5got tillf\u00e4lle?<\/strong><\/p>\n

Javisst, f\u00f6r att tillg\u00e4ngligg\u00f6ra v\u00e5rt program f\u00f6r s\u00e5 m\u00e5nga som m\u00f6jligt inf\u00f6rde vi redan 2009 teckenspr\u00e5ktolkning som en del av v\u00e5r teater. Vid dessa tillf\u00e4llen inf\u00f6rlivas teckenspr\u00e5kstolkarna i f\u00f6rest\u00e4llningarna och ges b\u00e5de kostym, karakt\u00e4rer och regi s\u00e5 att deras medverkan blir en naturlig del av teatern.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":"L\u00e4s mer om teckenspr\u00e5kstolkning h\u00e4r"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are any of the performances translated into other languages, for example\u00a0<\/strong>?<\/strong><\/p>\n

All the performances in the park are in Swedish only. Most of the stories are well-known by the children, so the language is rarely a problem. Most performances also include music and singing, especially the performances on the Small Stage on School Street.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are all the performances outdoors and what happens in case of bad weather?<\/strong><\/p>\n

All theatre performances are outdoors. In the event of heavy rainfall, some performances may be delayed until the weather improves or, in exceptional cases, cancelled. But you can always meet the characters at the times displayed.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""}],"fritext":"","fullbreddsbild":false},{"kategori_id":"boende","seasonName":"Accommodation","seasonLength":"","sasongstext":"","lagg_till_knapp_i_botten":false,"lank":"","lanktext":"","anvand_vita_boxar":true,"prisgrupp":[{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Arrival and departure<\/strong><\/p>\n

If you have booked a cottage, you can check in from 3.30 pm on the arrival day and check out at the latest at 11 am on the departure day.<\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/generell-information\/","oppna_i_nytt_fonster":false,"lanktext":"Read more here"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Cancellation<\/strong><\/p>\n

Cancellation is made no later than the day before arrival. Read more about our cancellation policy via the link below.<\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/generell-information\/","oppna_i_nytt_fonster":false,"lanktext":"Read more here"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Parking<\/strong><\/p>\n

At our accommodation it is car-free. During check-in time you have room for a car \/ accommodation at the referred parking for the guest accommodation. Other times you are free at our main parking. Print the parking ticket and place it visible in the front window, alternatively show it to the parking host or at the checkout to get a physical ticket.<\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/generell-information\/","oppna_i_nytt_fonster":false,"lanktext":"Parkering"},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Options<\/strong><\/p>\n

Up to two days prior to arrival, you can make an option on your booking at astridlindgrensvarld.se \u2013 my booking<\/strong><\/a><\/p>\n","dag_2":"","dag_3":"","lank":"https:\/\/alvold.sultandev.se\/en\/generell-information\/","oppna_i_nytt_fonster":false,"lanktext":"Read more here"}],"fritext":"","fullbreddsbild":false},{"kategori_id":"matochdryck","seasonName":"Food and drinks","seasonLength":"","sasongstext":"","lagg_till_knapp_i_botten":false,"lank":"","lanktext":"","anvand_vita_boxar":true,"prisgrupp":[{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Are there picnic and barbecue places in the park?<\/p>\n

There are plenty of picnic spots. If you have your own food, you may want to sit down at some nice place and eat. We can especially recommend Bj\u00f6rkdungen below The small, small town and the picnic path. The path is next to a pond and there are several cozy seating areas. Outside Wild Rose Valley, next to the picnic roof and at The Mill, there are decent barbecue places. At each grill there are charcoal and sparkling liquid, so you can light the grill yourself.<\/p>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":""},{"anvand_bakgrundsbild":false,"bakgrundsbild":false,"seasonAge":"","dag_1":"

Is there food for people with allergies (of different kinds)?<\/strong><\/p>\n

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We have several options for people with allergies. More information on what we offer can be found\u00a0here<\/strong><\/a>. You can of course also ask the staff at the food outlets.<\/p>\n<\/div>\n<\/div>\n","dag_2":"","dag_3":"","lank":"","oppna_i_nytt_fonster":false,"lanktext":"L\u00e4s mer om v\u00e5ra allergialternativ"}],"fritext":"","fullbreddsbild":false}]}],"hero_bild_mobile":false,"text_pa_bilden":false},"yoast_head":"\n\n\n\n\n\n\n\n\n